1. Introduction
AI Campus ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, enroll in our programs, or interact with our services. By using our platform, you agree to the practices described in this policy.
We encourage you to read this document carefully. If you do not agree with the terms of this policy, please discontinue use of our platform and services.
2. Information We Collect
We collect information you provide directly to us and information gathered automatically through your use of our platform:
- Personal Identification Information: Name, email address, phone number, date of birth, and government ID details when required for enrollment or certification.
- Educational Background: Academic qualifications, professional experience, and career interests submitted during application or onboarding.
- Payment Information: Billing details, transaction records, and EMI agreement data processed through secure payment gateways. We do not store full card numbers on our servers.
- Usage Data: Pages visited, features used, time spent on the platform, browser type, device information, and IP address collected automatically via cookies and analytics tools.
- Communications: Records of your correspondence with our support team, feedback submissions, and survey responses.
- Learning Activity: Assessment scores, course progress, assignment submissions, and attendance records on our Learning Management System (LMS).
3. How We Use Your Information
The information we collect is used for the following purposes:
- To process your enrollment and manage your program participation.
- To communicate with you about program updates, schedules, and important announcements.
- To process payments and manage financial transactions securely.
- To issue certificates, credentials, and transcripts upon program completion.
- To connect you with our hiring partners and internship providers as part of our placement services.
- To provide IBM Learning and Microsoft Learning access linked to your enrollment.
- To improve our platform, course content, and overall user experience based on usage analytics.
- To send you relevant educational content, program recommendations, and promotional communications (you may opt out at any time).
- To comply with legal and regulatory obligations.
4. Data Sharing and Disclosure
We do not sell your personal data to third parties. We may share your information only in the following limited circumstances:
- Hiring Partners: With your explicit consent, your profile and credentials may be shared with our corporate hiring and internship partners as part of the placement support service.
- Technology Partners: IBM and Microsoft may receive enrollment-linked data to activate and manage your Learning access accounts.
- Payment Processors: Secure payment gateways process your financial information in compliance with PCI-DSS standards.
- Service Providers: We work with vetted third-party vendors (e.g., cloud hosting, email delivery, analytics) who process data solely on our behalf and under strict confidentiality obligations.
- Legal Requirements: We may disclose your data if required to do so by law, court order, or governmental authority.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather analytical insights. Types of cookies we use include:
- Essential Cookies: Required for the website and LMS to function correctly. These cannot be disabled.
- Analytics Cookies: Help us understand how visitors interact with our platform (e.g., Google Analytics).
- Preference Cookies: Remember your settings and choices to personalise your experience.
- Marketing Cookies: Used to deliver relevant advertisements and track the effectiveness of our campaigns.
You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect platform functionality.
6. Data Security
We implement industry-standard technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These measures include:
- SSL/TLS encryption for all data transmitted between your browser and our servers.
- Secure, access-controlled databases with role-based permissions.
- Regular security audits and vulnerability assessments.
- Employee training on data protection and privacy practices.
While we take every reasonable precaution, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and keep your account credentials confidential.
7. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including for legal, accounting, and reporting obligations. Enrollment records, certificates, and academic transcripts are retained for a minimum of 7 years. You may request deletion of your account and personal data at any time, subject to our legal retention obligations.
8. Your Rights
Depending on your jurisdiction, you may have the following rights with respect to your personal data:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Correction: Request correction of inaccurate or incomplete data.
- Right to Deletion: Request deletion of your personal data (subject to legal obligations).
- Right to Portability: Request your data in a structured, machine-readable format.
- Right to Withdraw Consent: Withdraw consent for marketing communications at any time.
- Right to Object: Object to certain types of processing, including direct marketing.
To exercise any of these rights, please contact us using the details below. We will respond to your request within 30 days.
9. Children's Privacy
Our programs are intended for individuals aged 18 and above. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal data, we will take steps to delete such information promptly. Parents or guardians who believe their child has submitted data to us should contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes by email or via a prominent notice on our website. Your continued use of our platform after the effective date of the revised policy constitutes acceptance of the updated terms.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please reach out to us:
- Email: privacy@aicampus.in
- Address: AI Campus, Data Protection Office, [City, State, India]
- Phone: +91-XXXXXXXXXX (Mon–Sat, 9 AM – 6 PM IST)
Last updated: September 2026
